Citizen Connect
Connecting citizens with government services through complaints, feedback, requests and public engagement.
Cloud Enabled Call Centre
Scalable & Flexible Call Centre with Remote or Onsite Agent Management.
Multi-Channel Citizen Interface
Call Centre, Web App, Mobile App, SMS or Email, integrated interface to address citizen
Intelligent & Automatic Allocation
Fully Configurable automatic allocation for ticket based on subject, department and priority
Collaborative Workflow
Work together and collaborate. Monitor and comment on your subordinate’s activity, among other things.
Citizen Grievance Submission
Share Your Feedback
Enabling Citizen Governance
With A Cutting Edge Citizen Service Support System
✅ Complete Solution for resolving your Citizen Complaints, Grievances Service Support Request, Feedback or Community Relief Request
✅ Deploy for Single Entity or Multiple Entities across District Administrations, Government Departments, State Owned Enterprises and State Administration for a single entity or multiple entities
✅Ease of mobility for your field workforce
✅Inbound & outbound call centre integration
✅Integration of G2G Services such as Single Sign On, GIS, e-Vault, PG Portal
Participate in Poll/Surveys and make your opinion
Help shape the future of our district by participating in our public poll. Your vote helps us identify the issues that matter most to our community.